Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number to monitor your shipment.


Shipping Rates & Delivery Time

Shipping costs are calculated at checkout based on your location.

Estimated delivery times:

  • Standard Shipping: 7–15 business days
  • Express Shipping (if available): 3–7 business days

Please note that delivery times may vary depending on your location and external factors such as customs processing or courier delays.


Worldwide Shipping

We proudly offer worldwide shipping.

International orders may take longer depending on the destination country and local customs procedures.


Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply once the package reaches your country.

  • These charges are not included in the product price or shipping cost
  • Customers are responsible for paying any applicable fees

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

If you do not receive tracking details within a few days, please check your spam folder or contact us.


Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volume
  • Customs clearance
  • Weather conditions
  • Carrier issues

We appreciate your patience and understanding in such cases.


Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Lost or Stolen Packages

We are not liable for packages marked as delivered but not received.

If this occurs, please contact your local courier service directly. However, feel free to reach out to us and we will try to assist you.


Contact Us

If you have any questions about your order or shipping, please contact our support team:

Email: support@gllouria.com