FAQs – Everything You Need to Know

You can but it’s a gamble.

Even with a great nail tech:

• They might not have the same crystals
• The quality might not match
• The design might come out slightly different
• And the durability can be unpredictable

With Gllouria, you skip all of that uncertainty.

Yes ... That's why we created Gllouria.

Choose a design. Get the same design. Or your money back.

We send you the exact crystals used in the design so it can be recreated with high accuracy.

If the result does not match the design shown on our website, we offer a full refund.

It usually comes down to materials and precision.

A lot of salons:

• Don’t use high-quality crystals
• Don’t have the exact shapes or sizes
• Don’t use proper glue
• Or don’t place them with the same level of detail

That’s why stones can fall off quickly, look cloudy, or lose their shine after just a few days.

• Every design comes with a Pair of Pre-Arranged Crystal Nail Art
• Extra sheet of round crystals, giving you the freedom to further personalize your look based on your nail length, shape, or personal style.
• QR code Instruction

Honestly, no.

We created Gllouria to make rhinestone nail designs easier, more reliable, and way more enjoyable, without the stress of “hoping it turns out right.”

No. Gllouria is designed exclusively for gel, acrylic, or bio-gel nails and must be applied by a professional nail technician.

Not at all. Every Gllouria set includes a QR code linking to a step-by-step tutorial video made just for nail technicians.

• Always clean the brush before and during application

• Apply adhesive only at the base of the crystal

• Never apply top coat directly on crystal surfaces—seal around them to preserve brilliance

Nope! When applied correctly with our gel adhesive and cured under UV light, Gllouria’s crystals stay secure for 3+ weeks— They last perfectly until your next nail refill.

Not at all. Gllouria uses premium fine-glass crystals designed to stay brilliant throughout wear. With proper care, they won’t dull or fade.

Your design lasts as long as your gel or acrylic manicure—typically 3 weeks or more.

Every custom design is unique, so the price varies depending on the number of crystals, styles, and details you choose. The exact cost will always be shown right on the design page, so you’ll know before checking out.

Absolutely. If none of our existing styles fit your vision, you can create your own custom nail design. This way, your nails will truly match your personal style.

Processing times for custom nails are usually 3 to 5 business days before shipping. Since each design is handcrafted with precision, we take extra care to make sure every set is perfect.

Yes! Many of our customers order custom designs for weddings, parties, or once-in-a-lifetime events. Just let us know your timeline and we’ll do our best to make sure your nails arrive in time for your big day.

Shipping costs vary depending on your location and the shipping method selected. The exact cost will be displayed at checkout.

No, we currently ship within Canada and United States only.

Orders are usually processed within 2–3 business days. Delivery times depend on your location:

    •    Canada & USA: 3–6 business days

    •    Europe: 5–9 business days

    •    International: 7–10 business days

Yes! Once your order has been shipped, you’ll receive an email with your tracking number.

Yes, we offer free shipping on orders over $150.

Yes, express shipping options are available at checkout for an additional cost.

We accept returns within 7 days of delivery. Items must be unused, in their original condition, and in the original packaging. After 7 days, your order may still qualify for store credit, but refunds aren’t available after 30 days.

Please contact us at contact@gllouria.com with your order number. Our team will provide return instructions within 24–48 hours.

• Custom nail art designs
• Nail art bundles
• Adhesives, tools & accessories
• Sale items
• Gift cards